Traineeship – Certificate IV Information Technology (20-029)
- IT support
- Liaising with clients and general public
- Working on software applications in house, remotely, and off site
- Providing and follow up of support within reasonable timeframes
- Answering enquiries
- Undertake any other duties as may reasonably be required.
- Knowledge of the following systems would be an advantage:
- Microsoft Windows Server (AD, DNS, Group Policy, Scripting)
- Windows deployment and support
- Software Deployment
- Experience with network infrastructure (Switches, WAPs, Printers)
- Network, computer and software troubleshooting
- Fluency with Technology
- Excellent written and verbal communication skills
- A current drivers licence and reliable transport
- Ambition and a passion to succeed
- Excellent customer service skills.
- Have and maintain good presentation and a pleasant manner.
- Have good time management skills.
- High attention to detail.
- Reliable & self motivated.
This is a full time position working 38 hours per week.
Applications close on Wednesday 25th November 2020.
If you have any further queries on this position, please contact Reece Crabtree on 0447 347 670.
Group Training Companies are community based organisations who aim to maximise employment opportunities and quality of training for local people and local employers.
Sunraysia and Murray Group Training (SMGT) started in 1983 and initially dealt with apprenticeships only. SMGT is now involved in a range of employment and training programs however apprenticeships and traineeships remain a core activity.
The name 'Group Training' is derived from the concept of a co-ordinated group of employers collectively providing employment and training.
An Apprenticeship (traineeship) is a training program whereby a person is trained in an occupation by means of on-the-job training in the workplace and sometimes off-the-job training at a TAFE college or other registered training provider.
The Vocational Education and Training Act 1990 requires that a Training Agreement be signed at the beginning of a Apprenticeship. The employer then provides employment for the term of the agreement and teaches the occupation including sending the Apprentice to approved off-the-job training (if the training cannot be completed entirely on-the-job). The Apprentice is required to work diligently to achieve the required competencies and must do everything the employer lawfully asks her or him to do.
Level 2 Apprenticeships commence with a one month probation period designed to allow both parties to be certain about the arrangement. If the training is at Level 3 or the Apprenticeship is part-time then a probationary period of three months applies.
Group Apprenticeships is where a group of Host Employers, under the auspices of a Group Training Company, have involvement (short or long term) in the training of Apprentices. Generally, a Apprentice will stay with the one Host Employer for the term of the Apprenticeship, however, the Group Apprenticeships arrangement gives the Apprentice and the Host Employer the security that if employment cannot be guaranteed for the entire twelve months that the Apprentice can be swapped to another Host Employer whilst still remaining an employee of Sunraysia & Murray Group Training. Terms and conditions of employment for Group Apprenticeships are no different to other Apprentices.
Whilst there are proven benefits in gaining experience with different employers, this arrangement makes specific demands on Apprentices and SMGT seeks only those who best display desired qualities.
Applicants must have a mature outlook and be flexible and adaptive to different work environments. Evidence of knowledge of the chosen occupation gained through work experience and/or research is essential.
In all activities successful applicants will be able to demonstrate a responsible and determined nature in regard to themselves and others working with or around them.