Please note, this job position is located in Carwarp. For more information, please call Desiree on 0418 365 740.

DUTIES INCLUDE (But not limited to)

Learning under supervision:

• IT support.
• Working on software applications in house, remotely, and off site.
• Providing and follow up of support within reasonable timeframes.
• Answering enquiries.
• Undertake any other duties as may reasonably be required.
• Knowledge of the following systems would be an advantage: Windows Server, Linux, Active Directory, Group Policy, Microsoft Windows Server, Cisco, HP, Dell.
• Windows deployment and support.
• Software Deployment.
• Experience with network infrastructure: Switches, routers, WAPs, printers, servers, networking.
• Network, computer and software troubleshooting.

Qualifications & Experience

• A strong interest in achieving a Certificate IV level qualification in Information Computer Technology.
• Excellent computer and keyboard skills.
• Sound knowledge and experience with software such as Microsoft word, excel, teams and publishing software.
• Systems Support – ability to co-ordinate own activities, liase with multiple stakeholders and work to tight timelines to complete support activties.

SKILLS & ABILITIES

Knowledge of digital technologies and related practices and be able to provide other employees with guidance where applicable.

• An awareness of the importance of relevant legislation, policies and procedures in ensuring organisational compliance.
• A commitment and ability to work to a high standard of professionalism, including accuracy and an eye for detail.
• Excellent organisation and planning skills including the ability to work across multiple projects concurrently, prioritise tasks, establish and monitor schedules and meet deadlines.
• Ability to work with complex systems and documents with a sound knowledge of software programs.
• Excellent verbal and interpersonal skills to work across all levels of the organization and with external third parties and stakeholders.
• Excellent written and presentation
• The ability to deal appropriately with confidential