(25-024)
Certificate III In Business
KEY RESPONSIBIILITIES
Under the direction of the Information Management Coordinator, and in accordance with the Institute’s policies and procedures the incumbent is required to:
- Support departments with the Institute’s Archive Records Disposal Schedule
- Contribute to the development of processes which support the overall compliance and continuous improvement activities of the Institute.
- Assist in the process of maintaining Institute documentation housed in the knowledge.
- Assist in the collection of quality indicator data including learner engagement and employer satisfaction surveys.
- Provide administrative assistance to projects undertaken by the Quality & Compliance team.
- Work closely with and provide support and guidance to the Quality & Compliance.
- Provide administrative and operational support to the Quality & Compliance team.
- Provides exceptional customer service to all internal and external stakeholders of the Institute and always ensure a positive first impression for Institute visitors.
- Actively participates in team activities, meetings and projects.
- Actively promotes and encourages a service culture within the team.
- Communicates to the Manager any opportunities to improve service delivery and make recommendations on steps to make agreed improvements.
- A strong interest in achieving a Certificate III in Business.
- Excellent computer and keyboard skills.
- Sound knowledge and experience with software such as Microsoft word, excel, teams and publishing software.
- An awareness of the importance of relevant legislation, policies and procedures in ensuring organisational compliance.
- A commitment and ability to work to a high standard of professionalism, including accuracy and an eye for detail.
- Excellent organisation and planning skills including the ability to work across multiple projects concurrently, prioritise tasks, establish and monitor schedules and meet deadlines.
- Ability to work with complex systems and documents with a sound knowledge of software programs.
- Excellent verbal and interpersonal skills to work across all levels of the organization and with external third parties and stakeholders.
- Excellent written and presentation skills.
- The ability to deal appropriately with confidential matters.
Educational Services (Post Secondary Education) Award 2020
If any further questions, please contact Desiree Carson on 0418 365 740 or the SMGT office (03) 5022 1833
Cert: | Certificate III In Business (Traineeship) |
Closing date: | Friday May 2nd, 2025 |
Contract: | fulltime |
Job Number: | 25-024 |